Caliber Collision

Had my truck with the folks here in Laramie after an accident. They called and updated me every step of way. Even when insurance was leading me astray, Caliber folks were up front, honest and gave me great direction and help to make sure things were taken care of correctly. Before the repair work they let me walk through the vehicle with them and explain everything. As far as the repair work, truck looks fantastic and they were also upfront with how long it would take. When I did call during repairs and ask about something that insurance missed (which was alignment issues caused by the accident) caliber didn't dismiss me, they got it looked at and fixed. The payments caliber needed also matched what i expected and overall I had a good experience. Very excited to have my vehicle back and it was taken care of.

Caliber Collision has WONDERFUL service, does BEYOND exceptional work, and has AMAZING staff. There are so many words to describe how great the Caliber Collision in Laramie is, that I simply would not be able to fit all of it into this review. Marty Bishop, the general manager, as well as all of the staff that helped to get my truck repaired, did it in an efficient and timely manner. I am very pleased with how patient and helpful Marty was with my insurance company and myself throughout this process. They have great communication and do their very best with updating you along the way. I got my truck back in no more than 3 weeks with it going in with extensive damage. 10/10 experience with this collision shop, and I highly recommend coming here for an easy and stress free repair process. If I ever need any repairs again, they will have my business for life!

I had a meeting with Jesse Hackiewicz today regarding repainting my 2005 Expedition, which has paint damage due to a factory defect. I have to praise Jesse and Caliber Collision. Jesse not only told me that it wouldn't be ethical to paint the car because the problem would recur and not be eligible to be covered by warranty, but he also took time out of his day to give me advice and tips as to how to mitigate the current damage of the car and how to slow down further degeneration. Everyone was friendly and helpful, and the office is spotless and professional. I recommend sending anyone to see Jesse for an honest assessment of their vehicle's condition and to determine whether it can be repaired and how.

The repairs were completed quickly. Great communication through the whole process. They know a customer can take their business anywhere. Caliber works to earn repeat customers, and I will absolutely go to them again. Extremely satisfied.

I had to take my car in for body repair after my vehicle got hit (slightly stressful situation). Caliber Collision did a fantastic job with my vehicle (before and after pictures at the end). They worked seamlessly with insurance and did a great job of keeping open communication with me throughout the whole process. Everyone I interacted with was respectful and professional. I would not hesitate to go back if needed!! Thank you Caliber!