Kohn Law Firm

I would like to provide feedback regarding my recent garnishment. While I am relieved that this matter will finally be off my hands, I cannot say that I am satisfied with how it has been handled. Years ago, Navy Federal granted me a $10,000 credit card. I used about $8,000 of it and faithfully made payments for more than 10 years. I reduced the balance to around $2,000, yet because nearly every payment went toward interest, I ultimately paid more than $17,000 without ever seeing the account resolved. Once I realized I had paid back many times more than what I originally owed, I stopped making payments. The frustration I feel is not from shirking responsibility--I have always paid my bills. It comes from the fact that, despite my consistent payments and far exceeding the original balance, I am now subject to garnishment. What concerns me even more is the role of law firms and debt collectors in purchasing accounts and pursuing additional payments under these circumstances. While it may be legal, from my perspective, it feels deeply unethical and exploitative. I will accept that this garnishment brings closure, but I want to be clear: I am not happy with how this has been managed. After years of faithful payments, the outcome does not reflect fairness, and it has left me with the strong impression that the process prioritizes profit over integrity. The unethical loopholes you know so well. My request is that your firm take a hard look at the human impact of these practices. I urge you to reconsider how accounts are managed and pursued, and to establish approaches that uphold both fairness and ethical responsibility--not just legal authority.

The single worst experience I have ever had with any law firm. Kohn Law Firm has shown me nothing but disorganization, poor communication, and aggressive incompetence. My attempts to get even basic information were ignored or brushed aside, leaving me without answers for unreasonable stretches of time. Their collection methods felt chaotic and careless, relying on pressure instead of professionalism and accuracy. In my personal opinion, they operate far below even the minimum standards expected in the legal field. If you value clear communication, ethical behavior, or even the slightest level of professionalism, avoid this firm entirely.

One star, since one is the lowest I can go. Kohn Law Firm had gotten an overdue bill that went into collections. It was settled in court (had to do with divorce and such, long story), and I was cleared of having to pay it. THREE YEARS LATER, they still call me constantly, insist that I have to pay it, insist that there is no court documentation that they have saying that it was resolved. Their call center is in India and apparently the real office in Milwaukee doesn't give them all the correct information. This place is awful. There is no acceptable reason that they should be calling for years after it was resolved.

Pathetic customer service. Three months of waiting for a call back, weekly follow-ups ignored, and no effort to work with me. But they have no problem sending a bill right on time. But don't worry, they will "Take Note" of your call. Truly unbelievable and extremely disheartening. Wishing 0 stars was an option...

This place has the most unprofessional lawyers working them. They called me accusing me of not making payments, only to seemingly realized they screwed up midcall and instead of apologizing and just ending things there, the lawyer Joe ? became aggressive and started trying to yell over me. I was nothing but nice in every interaction, I sent my payments in early, and in the end I was still treated horribly.