Client
When I contacted Josh about some questions I had regarding a slip and fall incident at work, I had a handful of questions for him. He was very fast to respond, put me at ease by not only answering them with honesty, but explained the answers in a simple to understand way, and the fact that he reached back out to me personally (instead of a receptionist calling me back), was an important personal touch that you just don't get from internet search answers, or even most attorneys these days. Glad I reached out to this firm when I did!