Client
After 15 years of fighting the VA on my own, I finally decided that I needed help in getting my benefits to match my injuries. Jan Dils and her folks helped me to achieve that goal. Success didn't happen overnight. The VA system is very slow and it has taken several years. With that being said, I never felt alone during the entire process. Each member I came in contact with listened to my concerns, answered my questions, followed-up as needed and kept me informed about what was happening with my case. In my opinion, they are a perfect example of how organizations should treat their customers. After the VA goals were met, the door was open to apply for SSA benefits. This was an option that I had never considered. Once again Jan Dils and crew guided me through the process with the end result being a decision in my favor. The outcome of my choosing Jan Dils has been life-changing in a positive way for me and my family. I am forever thankful and grateful for the services that they provide and the way they go about providing those services. In my book, they truly rock!