Client
I was hired by Sophia Sum, the office Paralegal, to serve documents on their behalf. Her instructions were to serve one individual in Idaho. She did not give any special instructions, so I delivered the documents and sent her the affidavit with my invoice. She then denied payment for my services stating that the wrong person was served. I sent her a copy of IDAHO LAW and explained to her the serve was good. Her attitude was extremely unprofessional, very hostile, snotty, and "know it all" which is not acceptable in any business. She would not be employed in my business! I am sure this bad attitude has been seen by others as well. I doubt the "Boss" saw the 30 line email exchange, which shows her inept attitude. It is imperative to have a professional, qualified paralegal on your staff as they typically do the preparation for the attorney. So before you hire this company or work for them, I would think twice about the quality of work if Sophia is your contact.