Client
Updated review: It's been a journey navigating how different law firms work. Our family is happy to report that while HKM is a large outfit with offices across the nation, it doesn't mean they don't hear you. After my original review was posted, they reached out to learn how they could do better, listening to criticism and taking immediate action. Happy to say that we did receive the respect and acknowledgement we were looking for, and even got answers to our legal questions. Lesson learned here is that sometimes the big law firms may have protocols in place that require the clients to be more proactive, but that doesn't mean they don't care. We are satisfied with their ability to pivot and change and, most of all, help people. So yes, we would recommend HKM for your legal challenges that relate to their core areas of expertise. From my original review: Would love to see HKM provide referrals to people whose challenges do not fall within their realm of practice or preferences.