Client
Very disorganized and disrespectful of people's time. I had an appointment at 3:00pm. At 1:35pm, Kayla called to remind me of my appointment and ask if I wanted to reschedule. I missed her call and tried to call her back at 1:40, but was sent to voicemail. I tried to reach out again at 3:00pm, but was again sent to voicemail and left a message. At 3:18pm, I received a call letting me know Kayla was running behind and would call me in 35 minutes (at about 4:00 pm). I received no further contact, and am now posting this review at 4:53pm. I am incredibly disappointed. I don't mind being rescheduled if they accidentally overbooked, but it is completely unacceptable to leave me waiting for a call for hours while being unreachable. Additionally, their intake paperwork is the most poorly formatted and nonsensical electronic paperwork I have ever seen. All this leads me to question their competence and promptness in legal matters, and I urge anyone reading this to look everywhere.