Client
On Thursday, January 4, 2024, at 10:09 am, I received a call from a female representative inquiring whether I had received notice of an upcoming medical examination. I informed her that I had indeed received the notifications. I asked her if medical records were provided to the examiner. She admitted her lack of knowledge on this matter and explained that it was the examiner's responsibility, not the claimant's, to request medical records. She also told me that only 33% of claimants were approved, which had nothing to do with the lack of medical documentation to support my claim. When I mentioned to the representative that I had no medical information to provide to the examiner in support of my claim, she rebuffed my concerns with another statistic. It does not matter that 67% of applicants are initially denied. The best effort possible must initially be made to prevent a claimant from joining that group. The representative's dismissal of the need for medical documentation, citing that 'most people are denied,' is not only ridiculous but also indicative of a firm that prioritizes quantity over quality. I am apprehensive about the denial, which the representative seemed to consider so inevitable that she didn't think it worthwhile to attempt providing medical documentation.