CORA Physical Therapy Blacksburg

I am writing to express my disappointment with the Cora I received during my recent physical therapy sessions. While my initial visit was positive, subsequent appointments fell short of my expectations. The consistently short appointment times (approximately 20 minutes) and what I perceived as understaffing significantly impacted the quality of treatment. On several occasions, I raised concerns about the lack of targeted exercises to address my foot drop. While a suitable exercise was eventually provided, the delayed response and limited attention to this specific issue caused frustration. Furthermore, the introduction of dry needling was approached with hesitation and what I felt were unwarranted cautionary statements, creating unnecessary anxiety. Although I understand the inherent uncertainties associated with new procedures, the explanation felt dismissive, leading me to believe time constraints were a contributing factor. As a retired individual who prioritizes maintaining an active lifestyle, I am particularly disappointed by this experience. The overall lack of attention to my specific needs and concerns has left me dissatisfied and hesitant to recommend your services.

I WENT ONCE AND COULD NOT EVEN RECEIVE FULL SERVICES AND PAID MORE THAN WHAT IT WAS WORTH, AND HAVEN'T GONE BACK BUT NOW THEY WON'T STOP SENDING ME BILLS!! STAY FAR AWAY FROM THESE FRAUDS!!

I am very pleased with Cora! They are friendly and professional. Also Robin has gone above and beyond coordinating my situation! Thanks

Cyndi is amazing! So patient and kind and encouraging! Thanks CORA Blacksburg!!!

Unfortunately this place did not work out for me. I found that they did not value my time and were not operating with integrity. My first visit was fine, it was intake and mostly information gathering. Second visit was supposed to be the full hour session. Instead, I waited for 15 minutes before I was called back,and then only had a 30 minute session, and this was between him working on another person in a different room at the same time. When I asked the person how long the session was supposed to last he said an hour, and then I inquired why my session was only 30 minutes. His response was, "oh, I can work on you some more. I will be right back." I left, shared my frustrations.I find that dishonest to bill me for an hour, knowing that I was serviced for 30 minutes. I was scheduled for another appointment. Again, I arrive early and check in, and after 20 minutes still not a start to my appointment. If you need me to arrive 30 minutes later, please respect time and request a later start time. I never saw anyone, and decided to cancel any future appointments, because I value my time, as well as their time. I will say that the receptionist Tiffany was always great, and kudos for her customer service. I spoke with Cindy, who oversees the facility, and she was cordial as well.