Client
I am a single mom on welfare. I put in my application over 4 months ago and haven't even gotten a "meeting" or court date; nothing has been done with my case whatsoever. I've gone into the office and spoken with people in the phone multiple times, every single time without fail, every person is rude. I went in today to get information on an AOP form and they had no idea what they were talking about. I was given the upmost attitude from both ladies there. I asked when I would receive a response and I was told they could not give me a timeline. So I asked if it could take up to a year and was told again, that they couldn't give me a timeline. On top of this, I was told that my case likely won't have any sort of resolution until my son turns 1 years old!