The Law Offices and Mediation Center of Susan M. Edmonson

Update Regarding Guardianship Case of a Special Needs Individual After speaking with the other party in the case, I learned the following: He was told by Ms. Edmonson that documents could be notarized in the office without his presence, which I believe is illegal. He was also told Ms. Edmonson would contact me and follow up with him, which never happened for 6-7 weeks. Ms. Edmonson previously informed me that the other party would reach out to me directly, which he confirmed he never agreed to. A court-appointed official also informed me that, because my child has special needs, Ms. Edmonson should have disclosed that this service could have been free through the state. She failed to do so. Despite these issues, I am still receiving messages from Ms. Edmonson requesting payment. Everything I stated in my review is factual and can be corroborated by documented communication and witnesses. I will not be removing it

I would not recommend this law office. They didn't take care of my legal needs , withheld legal documents, then screwed me over by filing a nonsuit dismissal that I strongly refused against. Then over charged me for condemning my case. There's a reason she has to have a safety locked door. They also double bill you, I was charged for her assistant to type up a document, then charged to pay her to review it and charged again for the assistant to correct her mistakes. These were just 2 paragraph with no real details, there went $400 for maybe an hours work.

I would not recommend for families/parents with special needs children seeking guardianship or child custody agreements. They spoke to me in a demeaning manor and did not update me on my case for over 6 weeks. She then wanted to collect money for a zoom meeting with no updates or new information being given, according to her own paralegal, Gema.

DO NOT HIRE THIS FIRM. I hired Ms. Edmonson to handle a timely and stressful property matter after my mom passed away. Ms. Edmonson charged me more than quoted for her retainer and never took a single action on my case. She stopped replying to my emails and her office stopped answering my calls. I had to open a case with my bank to do a charge back so I could afford to hire a new lawyer and was unfortunately only able to get a partial return. I take some responsibly because I may have been too trusting. I've heard about greedy lawyers but couldn't fathom someone taking advantage of me given the nature of my case..I was trying to sort my late mothers estate. I was so deeply hurt by this offices behavior and this all only added to the grief my family and I were already experiencing. Though it looks like there are many more positive reviews than negative, keep in mind that there are many of us who've had the same experience with her. It's not worth the risk. I was able to find an amazing and professional lawyer who handled my case incredibly well. I urge you to find someone else to take care of you. --------- Following up since the office responded. You should be disbarred. You are blatantly lying. All communications and documents were shared over email. Ms. Edmonson responded there consistently and swiftly until she received my payment and stopped communicating with me. I provided proof of your negligence to my bank which is how i was able to receive a charge back. It was proof enough for them. You charged me $1000 more than you quoted for the retainer. Please if you are considering working with this office, pay attention to the negatives reviews. They are consistent and frequent.

This law firm has been nothing short of a nightmare. After paying my retainer, I was blindsided by the fact that I had to pay an additional retainer for a different lawyer--something they conveniently failed to mention until it was too late. They had the audacity to charge me $150.00 for a single phone call, which is an outrageous scam. The level of incompetence is astounding. They were completely unaware of a scheduled hearing, and the customer service is a disgrace. Michelle, in particular, is incredibly rude, condescending, and downright nasty. She even went so far as to threaten to call the cops on me, which is beyond unprofessional. Susan, on the other hand, neglected to inform me that our hearing had been moved, leaving me completely in the dark. I've been trying to finalize a divorce for nearly four years, and this firm has done absolutely nothing. Not a single document has been filed on our behalf, and they refuse to release any of the documentation. To top it all off, they won't even let me speak to my lawyer. It's clear they have no interest in actually helping their clients--only in milking them for every penny. This firm is a complete disaster. They are incompetent, dishonest, and utterly unprofessional. Do yourself a favor and avoid them at all costs. I wish I had never hired them.