Client
My wife and I have known Brad Rife for approximately one year, when we first contacted him to seek legal assistance regarding serious issues with our vehicle and the manufacturer. From the very beginning, Brad was professional, responsive, and completely transparent about the entire process. He immediately explained the steps involved, what documentation we would need to provide, and how the case would proceed. He also clearly explained that his legal fees would not come out of our settlement, but would instead be paid separately by the automobile manufacturer -- which immediately put us at ease. We provided Brad with all of our service records, repair history, photographs, and documentation of the repeated problems we experienced with our vehicle. He promptly notified the manufacturer of the ongoing defects and our demand to be compensated for our loss and to return the vehicle. Throughout what is naturally a time-consuming process, Brad stayed fully engaged, communicative, and proactive. When the time came for the manufacturer to inspect our vehicle, Brad guided us through that step as well. After we experienced delays and a lack of response from the dealership, Brad did not hesitate to take the next necessary step and filed a lawsuit to move the case forward. Because the manufacturer operates under European business timelines, the process had additional challenges; however, Brad remained persistent and focused. Ultimately, he negotiated an offer that was acceptable to us. He kept us informed of where the negotiations stood, discussed the settlement range with us, and once we communicated where we would be comfortable, he resolved the matter within just a couple of weeks. In short, Brad Rife is an outstanding attorney when it comes to dealing with automobile manufacturers and complex vehicle disputes. He is knowledgeable, persistent, and truly works on behalf of his clients. He stays on top of the case, handles matters efficiently, and ensures that his clients receive the full settlement amount, without reductions for attorney fees. The settlement we received was 100% of the agreed amount, exactly as promised. We strongly recommend Brad Rife to anyone experiencing serious automobile issues that go beyond the dealership level and require action against a manufacturer. If you are frustrated and feel like you are getting nowhere, call Brad -- he will help you. We are truly grateful for everything he did for us.