★★★★★
Barfield Law Firm took incredible care of my family during a difficult legal matter. They were professional, patient, and always made sure we understood every step of the process. Their communication was excellent, and we truly felt like they had our best interests at heart. Highly recommend them to anyone needing trustworthy legal help.
★★★★★
Barfield Law Firm went above and beyond for me and my family. They guided us through a challenging legal situation with professionalism, patience, and clear communication.
We always felt supported and well-informed. I'm truly grateful for their help and highly recommend them to anyone looking for reliable, caring legal representation.
★
Mr. Barfield was appointed as my daughter's court appointed attorney. She has been calling and fighting now for me to get a hold of her attorney. My granddaughter got a hold of him after my granddaughter got a hold of him. I tried calling him, and the voicemail says he will not speak to anybody unless you are the accused, not family members not no one else. He called my daughter indigenous and was upset because she couldn't pay for his services because he was court appointed she called him and he told her he was no longer her attorney because her and her family bug him too much and she needed to yet to find another attorney
★
The individual answering phones for Brooks' office today, who introduced herself as his secretary without a name, was extremely rude and dismissive. After providing my name, she immediately interrupted me, asked who I was calling for, stated the case was closed, and then refused to even review the email authorization that permitted her to speak with me. Instead, she hung up the phone.
When I politely asked her to be courteous after the first interruption, she continued in the same manner. This type of behavior is unprofessional, disrespectful, and a poor reflection on the attorney she represents. First impressions matter, and it is disappointing that someone with this attitude is the initial point of contact for clients or colleagues.
I would expect better professionalism and courtesy from a firm that wishes to be taken seriously. Do better.
Formal Response Regarding Client Communication
To: Barfield Law Firm
From: Cleavie Figueroa
Date: October 1, 2025
Subject: Formal Notice of Dissatisfaction and Request for Correction Regarding Communication Protocol
This communication serves as a formal reply to your google response 10/01/2025 around 10:55 AM, concerning the original one star google review.
I acknowledge your statement regarding our purported "frustration" and your general assertion about appropriate conduct toward your staff. However, your response fundamentally misses the core issue of my inquiry and contains demonstrably inaccurate and unprofessional characterizations of my conduct.
Specifically:
1. Inaccurate Assumption and False Accusation: Your communication included an assumption regarding my "frustration" and a subsequent, unsubstantiated accusation of verbal abuse. I categorically deny any instance of verbal assault or abuse directed toward any member of your staff. This allegation is unwarranted, unsupported by evidence, and constitutes an unprofessional and defamatory reaction to a request for transparent and timely legal communication.
2. Failure to Address Substance: The central purpose of my prior communication was to address deficiencies in client service, case transparency, and prompt communication. Your response focused solely on an alleged conduct issue while entirely failing to address the substantive deficiencies in representation and communication protocols that initiated this exchange.
Barfield Law Firm's responsibility is to provide professional, effective, and ethically sound legal counsel. The pattern of communication, culminating in this most recent and inappropriate response, is unacceptable and reflects negatively on your adherence to professional standards.
For context, public records indicate that Barfield Law maintains a Google rating of 3.3 stars, which suggests that the concerns I have raised regarding client satisfaction and professional conduct are not isolated incidents but rather reflective of a broader pattern of service deficiency.
I formally request the following:
1. A retraction of the false accusation of verbal abuse.
2. An immediate shift in focus to the substantive matter of the individual's case and a clear, professional communication plan moving forward.
3. Designation of a specific, professional point of contact capable of maintaining communication that is accurate, timely, and respectful.
All future communications will be formally documented, and this firm's conduct, including the unsubstantiated accusations contained in your last message, will be evaluated in the context of professional responsibility.
★★★★★
Brookes is an absolute, stone cold, beast of an attorney. I believed in my heart that I was innocent of my charge. This charge has been lingering for so long due to COVID and me NOT accepting a deal. Oh how the prosecution tried to make me take a deal. They even threatened increasing my charge from misdemeanor to felony, in an attempt that scare me into a deal.
Brooks supported my decision for a jury trial and was prepared and on his game. He lit up the court room with his charismatic behavior and within the first 10 minutes of trial you could easily see, he was 5 steps ahead of the prosecution.
If you are considering a lawyer, I'm sorry for your situation but hire Brookes! He is insanely smart and will fight for you!