Morgan & Morgan

My Review of Morgan & Morgan -- Deeply Disappointed After a Year of Delays and Poor Communication My experience with Morgan & Morgan has been nothing short of exhausting and incredibly disappointing. I hired them after my accident over a year ago, believing their "For The People" message and "no upfront cost" promise meant I would receive strong representation and basic professionalism. Instead, what I encountered was month after month of unanswered emails, vague updates, and constant delays -- especially when it came time for them to finally close out my case and provide my statement. The email chain speaks for itself. For weeks, I repeatedly asked the same simple questions: "What is the status?", "Do you have the closing statement?", "Can you provide an update?" Every response I got -- when I got one at all -- was some version of "We're waiting on another department," "Hopefully today," or "I'll do my best." Meanwhile, I was left completely in the dark. No proactive communication. No clear timeline. No sense of urgency whatsoever. Even after sending them a voided check so they could "speed things up," the delays continued. I kept being told "end of day," "today or tomorrow," and "soon"--yet nothing happened. I had to chase them down for every single piece of information, sometimes going days or weeks without any response at all. What makes this even more frustrating is that Morgan & Morgan takes a large percentage of any settlement, yet in my experience they provided minimal follow-through and poor customer service throughout the entire process. Their marketing paints a picture of a supportive, responsive law firm. In reality -- at least in my case -- it felt like dealing with a giant, automated system where real communication and real care were not part of the service. I expected professionalism. I expected timely responses. I expected transparency about my settlement and closing documents. Instead, what I got was delay after delay and a year-long process that should have been handled far more efficiently. If you're considering Morgan & Morgan because the commercials make them sound caring and accessible, I strongly suggest thinking twice. My experience shows a completely different side -- one where the client is left waiting, guessing, and emailing endlessly just to get the most basic updates on their own case. I would not recommend them based on what I went through.

Very helpful, right from the beginning!! I answered a few questions to see if my claim had merit. After they reviewed the questions I was asked, I was told that Morgan & Morgan would accept my case. I had my answer in less than 5 minutes. Once accepted, a member of their legal team filed for me online,I didnt have to fill out any paperwork or apply online. Morgan & Morgan's legal team did that for me, I just answered the questions verbally and they helped me to form the answers into an understable, coherent and to the point answer. Very helpful, understanding and knowledgeable people!!!!

My husband got severely injured in car accident, Attorney Hannah Molitoris, and assistant Sophia were absolutely awesome, and settled the claim in less than 90 days, and received payment in less than 90 days, yes 40% can be high contingency fee, however Morgan and Morgan are on a different level, and worth the extra fees, They worked hard in obtaining medical Bill's, and reducing the payment back to insurance company, Recommend Morgan and Morgan to anyone that wants superstars representation when you need it most,

Very pleasant and helpful staff! They made the process very simple and easy! It did take awhile, I'd budget at least 2 hours for the call. David and Joseph were incredible!!!

Thanks in advance for taking my case. I really appreciate the for call me back in a good timely manner. Plus this company answers their phone calls with in a good professional manner. Thanks alot. Sincerely Your future client. Mr. White