Client
I worked with Keith Shepherd as my attorney for about 3 years after a car accident in 2016 that left me with long term injuries. He was helpful, kind, and knowledgeable. I appreciated his prompt communication, and everyone in the office that I have interacted with was professional and kind. I spoke with his paralegal on several occasions, and appreciated their communication as a staff. I could really tell everyone was on the same page and it made it easier when I had a question because Alma was already familiar enough with my case to be able to answer most questions I had without waiting for a call back from Keith if he wasn't available. The receptionist is friendly and genuinely kind and thoughtful, I recall her jumping up to open the door for me and bringing me tissues once when I was speaking tearfully.