Mann Lawyers LLP - Full Service Law Firm

I hired this firm in September, 2023, to handle an undue hardship child support case after my previous lawyer stopped practicing during COVID. I was referred to Alison Boyce, who initially gave me hope and encouragement. I took out a significant loan to pay her retainer and paid over $4,300, believing she would genuinely help me move my case forward. Two years later, the only progress made was determining that my ex had retained counsel -- something she could have easily confirmed by asking me. There was no meaningful work done, no financial disclosure obtained, no filings, and no effort to pursue the arrears that are clearly owed. My emails were often read but not answered, and I was charged for time spent "reviewing" them. There's nothing to justify the $4,300+ I paid. It feels like I was strung along and taken advantage of. When I filed a complaint with the Law Society of Ontario in July 2025, Alison decided that was the moment she was "no longer representing me" -- but she didn't even communicate that until September 18, after three attempts (after the complaint) from me to contact her. That same day, I forwarded everything to the firm's managing partners, Andre Martin and Kate Wright, and even now -- a month and a half later -- I have yet to receive a single response from either of them. In my emails to Andre and Kate, I formally requested: - A full copy of my client file - A final account detailing how my $4,300 retainer was used - An explanation for why my matter was handled this way despite repeated, urgent requests for communication - The firm's position on whether this level of service reflects its professional standards I also made it clear that my complaint to the Law Society was not an attempt to end the solicitor-client relationship, but to raise serious concerns about Alison's lack of communication and progress. Her later claim that I "terminated" her services does not reflect the reality of my experience. I'm a struggling, single parent who came to this firm for help with a legitimate undue hardship child support claim. I wasn't asking for special treatment, just basic communication, integrity, and effort. Instead, I'm left with debt, no progress, and no acknowledgment from anyone at the firm. I'm writing this because silence and avoidance shouldn't be the standard in a profession that's supposed to protect clients -- especially those already in a difficult situation.

I hired this firm this summer to handle 2 cases for me. Night and day difference between them and the last firm. Maggie is absolutely amazing. She's an absolute shark, and always looking out for her clients interest. She was super responsive, easy to talk to, and very practical with her advice. I won't use another firm besides Mann and Maggie from now on for all my business needs.

Travis Ujjainwalla is an outstanding employment lawyer. He is calm, knowledgeable, and supportive, and he explains each step of the process clearly. I highly recommend him to anyone seeking trusted legal guidance.

I had a very disappointing experience with this firm. The lawyer assigned to me, Meghan, was supposed to prepare a simple agreement, but after four months, nothing was properly completed. She disappeared for two months and eventually returned with a draft full of errors, including even my address being written incorrectly. Shortly after, I was told by her secretary that Meghan was on a family emergency and that my case would be reassigned, but then I heard nothing again for another while. After all this, I requested a refund, but I was still charged $800 despite receiving no proper services or results. Overall, it was an extremely frustrating and unprofessional experience -- four months wasted, $800 lost, and no agreement delivered.

Shannon and Dumebi handled our pair of real estate transactions in an effective, helpful and professional manner. Shannon's advice and interpretations were very clear and easy to understand. Recommended.