Client
Contacted them numerous times to try and schedule an appointment to update our wills. On the initial call I was told I would be e-mailed a questionnaire to complete. It never showed. On the second call I was told someone would call me to ask some questions. There was a call that I missed. I called back and left a message with a best time to reach me and well over a week has passed with no returned call. Lack of attention and follow-up leaves little to be desired. I ended up calling another attorney and got in right away. Very disappointed with the level of service (or lack thereof) I received from what appears to be a "professional" law firm.