Client
Throughout the entire process, updates were practically non-existent. I had to spam call them day after day, sometimes leaving multiple messages, just to get one brief response. There was no proactive communication, no reassurance, and no real guidance--only silence unless I chased them endlessly. By the time I realized how poorly my case was being managed, it was almost too late. Rather than feeling supported, I felt ignored, stressed, and completely left in the dark. A lawyer is supposed to advocate for their client and provide peace of mind, but this firm did the exact opposite.