Client
Full disclosure - I can't review the firm, their staff, or their knowledge. As for professionalism, I called several times over a two week period to try to speak with an attorney about getting help with my parents' estate, both of whom passed within the last few months. I provided some background information to the secretary with whom I spoke and was told each time I called that one of the attorneys would call me back "soon." No one ever called and honestly, I felt like I was getting the runaround because my relatively simple situation wasn't worth their time or effort as it wouldn't be a moneymaker for them. They probably did me a favor by not returning my calls. If they can't do the basic things like return a call, even to say they're too busy to take on my probate case, it makes me wonder what else they "can't" do.