Michael Harrison

If I could give zero stars, I would. The staff is extremely unprofessional. The woman who answers the phone is shockingly rude, dismissive. To make matters worse, they sent me a bill for a medical provider I have never even visited.

Gotta love getting a debt collector notice and bill when I have every bank statement proving I paid my medical bill to Hackensack radiology on time!! Shame on you

This agency is attempting to collect medical "debt" through vague and misleading practices. They failed to provide a clear itemized statement of the original medical charges, making it difficult to verify what is actually owed. Their actions appear premature and lack transparency. I strongly urge oversight agencies like the New Jersey Department of Health and the Consumer Financial Protection Bureau to look into these questionable billing and collection practices.

Is a shame that this lady call mary sue is working in there. She is super rude she speak to you super mad and she even hand the call on you. Never respond an email.

Staff is so rude. I called to give them information and the lady I spoke to says, "Well Mary is not here you have to call back tomorrow." I then proceeded to ask her if she can take a number down to call to give to Mary and she continued being rude. I then asked her if her fingers were broken and she stated, "Yes". I don't know who these people are but they are very rude.