Client
The Hubbard Law Firm began our engagement with enthusiasm, but the follow-through on our collection efforts was extremely disappointing. I received inconsistent information, was told that certain people "no longer worked with the firm," and my calls went unanswered while messages were never returned. Even after emailing Jason Hubbard directly, I received no call back--and to this day, I have never spoken with him. Meanwhile, he collected his portion of the funds to his satisfaction yet we were never informed that our case was closed and the balance of our collection waived without our consent! Whether our agreement allowed for this or not, the lack of communication left us feeling short-changed and completely sidelined as we were left in the dark! If you want professionals who remain professional throughout the entire process, choose wisely. All we expected was clear, honest communication and a firm that answers or returns calls in a timely, professional manner. That did not happen here. They may be responsive in the beginning, but don't be surprised if you're met with silence and disappointment by the end. Choose your collection and law firm carefully. I'm posting this to help others understand what they may be dealing with before starting the process of collecting your hard earned money!