Client
We had heard good things about this firm, but overall our experience with Mr. Waite was very negative and unprofessional. I do not recommend his services. The firm was inconsistent on returning calls and emails. Other law firms we have worked with were more responsive and available, quicker to answer questions, and the fees were lower. Mr. Waite filed to be removed from our case during the final stages of the settlement agreement. He informed the opposing council and our co-plaintiff but *he did not bother to tell us that he intended to step down as our lawyer*, causing confusion and stress. When we had questions about billing, Mr. Waite charged us for the time to discuss the bill which we understand is not the norm.