Client
I don't want to be harsh, and I do understand they most likely have a huge case load, but these guys won't tell you that. They don't have enough Etiquette to say, "I'm sorry, I don't have time for you. may I recommend another attorney?" They won't call you back or respond to emails. Two weeks wasted chasing much needed "representation" incredibly frustrating and unprofessional. Can't get that time back, especially when time is of the essence. People's livelihoods are on the line.