Client
Absolutely awful. I am physically disabled and called about being abused and living in the worst living conditions. The woman on the phone literally laughed, said "we can't help everybody", was offended when I said "Jesus christ" and then I hung up on her for feeling equally abused and gaslit by them as the person I was calling about. Zero heart. Awful person. Do not give them your money. They don't want to help you as a person.