Gruel Mills Nims & Pylman PLLC

After being in a serious auto accident, we were recommended to reach out to Melissa at Gruel Mills and it was one of the best decisions we have ever made. Not only is she a fierce advocate for her clients, she understands how the systems work and is an excellent communicator and negotiator all around. She is kind and empathetic, and stood as a firewall between the overwhelming insurance company's pushback and myself, which allowed me to focus on recovery. We never had to question what was going an as she regularly updated us, is quick on her feet with problem solving, and goes above and beyond simply because she cares. I am so grateful to have her by our side during one of the hardest seasons of our life.

My daughter was just walking home from a friend's house in our neighborhood when a dog suddenly bit through her hand. The bite was bad enough, but the hardest part was what happened next...the owners said, "oh..You're ok. you're ok." and then hurried away from my crying little girl. Once she was taken care of, the logistics of managing insurance, the bills, and process was overwhelming. We were being bullied by multiple institutions. The Humane Society pointed us to Melissa at Gruel Mills, and that was the best referral we could have gotten. From the start, Melissa outlined the path forward and the steps...exactly what needed to happen with bills, insurance, therapy, treatment, negotiations process and what we could expect. The best part: we didn't have to handle any of the logistics. She'd take care of all of it and keep us informed at each step. There was no hourly charge or bills from Gruel Mills. They were partners with us to get this taken care of. After we settled the case, what stood out the most was how much Melissa fought for us, maintained consistent communication even during massive insurance pushback, and balanced the genuine care for our daughter. The check-in's, updates, never left us wondering what was going on. If you want someone who is both sharp and compassionate, someone you can actually trust to get the job done, I recommend Melissa without hesitation.

Attorney Melissa is top notch! She was recommended by a friend who said "my boss, Melissa" can help you with your injury. From the beginning a year ago Melissa has been kind, compassionate, empathetic, her commitment to me has simply been the best! She also has a great sense of humor! I not only gained an attorney I gained a friend! Highly recommend Melissa at Gruel Mills. Thank you Melissa and Gruel Mills for everything you have done!

My case was very complex and hard. From day one Bill and Jenny worked hard and did not give up. They continued to dig in. Both are kind and compassionate and keep you informed every step of the way. I can not fully express my gratitude to them both.

We were referred by a friend over to Melissa for a dog bite incident that happened in our neighborhood. From the very beginning she took time to understand our situation and then outlined what the process would look like from the start to the beginning so we knew what we were getting into. This type of situation was very new to us but Melissa took the stress out of it and really coached us along the way to get to the outcome that we were hoping for. She had great follow-through and showed a lot of empathy for the situation that we were in. We would definitely recommend her!