Mobil

Scammers. Many, many "inconvenience" fees. Absolute extortion at its finest. Tow a car 5 minutes down the road and charge 400 bucks? Then hold it for only a few hours but charge for the full day? Absurd. You have no shame and the BBB will hear about you. I'm sure it's not the first time. I understand towing fees. I do not understand 400 dollars for towing a car a mile down the road. What a rip-off. Scam artists. I expect nothing less from a seedy little joint like yours. God forbid a car be parked three hours in a giant lot, with no visible signs mind you, while I visit someone after driving them somewhere. No good deed goes unpunished. Have fun with your little midnight drives. Much thanks for your contributions to this city. Your "business" is a blight on society.

The police had my car towed. They used this company. It was around 2-3am. I picked the car up at 6:30 am. This placed charged me $400. It was likely less than a 2 mile tow from Hagadorn Road. It would have been $80 with my AAA. Absolute robbery. Just because you CAN charge something absurd doesn't mean you should. I live locally and will never use their services due to their lack of ethics.

My car was towed there without my permission by my apartment manager. The one person working seemed way to busy. Could not give me info on who signed for towing. Rates seemed excessive ($376 for 3.2 miles and 4 hours of storage time). Fees not posted inside as required. My car was not damaged, yay

Aside from being a usual gas station, they handle towing for any law-related instance. My car was towed here and they squeezed 300 out of me (including a 80$ per day added on between 3am and 2pm.) I went to pick up my car and they were not knowledgeable of their own policies enough to release my car to me. A week later and a couple 30 minute phone calls, they gave in to my reason and gave me the original $300 price as opposed to $710 . So that's good but it was there fault and I had to make it right. 3 stars because it was also kinda dirty.

I've worked on my own cars for 35 years. Yet, when I don't have the time to do the service, this is the shop I trust. Honest, capable, and fast, H&H stands behind their work. They communicate with you. They will discuss repair options that span the ranges of affordability. They will call you if things aren't going well, Orr if repairs are taking longer than expected. H&H is one of only a handful of service centers that I will use for my car maintenance.