Client
They do as good a job as any lawyer. Now that being said, the legal secretary I spoke with recently helped me out a ton. She didn't demand I make an appointment. She just let an exasperated son ask questions regarding his mom and a sad situation she is in. She gave me suggestions without it being legal advice. She put me in a direction that seems like it might help a lot. That's huge to me. So I gave a four star instead of an average three star.