Portner & Shure, P.A.

I rarely write reviews, but I feel obligated to warn others. My experience with Alejandra Ureta Martinez, immigration lawyer, was extremely disappointing. When you hire a professional--especially someone with a degree and a title--you expect not just expertise, but basic customer service, respect, and human compassion. Unfortunately, that was completely missing here. From the beginning, the communication was poor and dismissive. Any questions I asked felt like an inconvenience, and instead of guidance or reassurance, I was met with attitude and a lack of empathy. In immigration matters, people are going through stressful, life-changing situations. The least a lawyer can offer is patience and understanding. And here's the truth: Skills can be learned, degrees can be earned, but compassion and empathy can NEVER be taught--either you have them or you don't. My experience made it clear that this office lacks both. I expected a professional, but what I got was the complete opposite. I would not recommend her services to anyone who values being treated with respect and dignity.

Couldn't help me. I was excited for a referral of course I understand they might not take the case either.... but... the fact that I was referred to Pennsylvania phone number... I called and they said you're in an entirely different state so we cant even help you... what kind of professional does that to a potential client?

I highly recommend Portner & Shure. It was my first car accident, and I had no idea how to deal with everything. However, Grace helped me immensely. She was very professional, kind, and easy to communicate, and whenever I had something to discuss, she was easily approachable and helpful always. The attorney Jonathan Portner was also great to work with, and he really came up with good results even with very difficult case. Once again, I do recommend this office and the team especially Grace and Jonathan!

I highly recommend Attorney Jonathan Portner and his staff, Ms. Grace Chung. I got into my first car accidentally few months ago. The process went smoothly and quickly thanks to Grace. She is very attentive and responsive. I am pleased with the service and settlement as well. Again, I highly recommend Mr. Portner and Ms. Chung.

It was pleasant experience with Jonathan Portner and Grace Chung who had provided me great support for my auto accident claim. I especially thank to Grace Chung. She always prompts and explain the progress of claim in timely manner in detail. I highly recommend Jonathan Portner and Grace Chung.