Killian Law Group, LLC

I had a very disappointing experience with this law firm due to extreme lack of communication and unprofessional handling of my case. In the beginning, everything seemed great. The staff was attentive and responsive, which gave me confidence that my case was being handled properly. However, after that initial period, communication became almost nonexistent. For nearly two months, I could not get in contact with my lawyer despite calling almost every week and being repeatedly promised a callback that never came. Eventually, I found out that my case had been switched to a different lawyer without clear communication to me. Unfortunately, even after the switch, the same lack of communication continued. At the last point of contact, I was told we were waiting on a settlement response from the opposing party. Since I was not receiving updates, I called for a status check, as I had done many times before. As usual, I only reached the receptionist. I calmly expressed my frustration about the ongoing lack of communication and the fact that I was always told someone would call me back but no one ever did. I was never rude or disrespectful to the staff member. Shortly after, I received a call from the lawyer informing me that they were dropping me as a client, claiming I was being rude to their staff, which is not true. Expressing frustration over consistent lack of communication should not be mistaken for rudeness. What makes this situation even worse is that they referred me to physical therapy and had me attend appointments, but after dropping me as a client, they are now leaving me responsible for the physical therapy bills. I was told I would need to either file the physical therapy claims on my own or find someone else to handle it but regardless it's now "my responsibility", even though they were the ones who directed me to that provider. I am now stuck paying the physical therapist out of pocket with no assistance or guidance from the firm. Based on my experience, if your case is not considered "big," you may not receive the attention, communication, or support you expect. I strongly encourage potential clients to read other reviews 1 star reviews, as I later realized similar situations have happened to others. Overall, this was an extremely unprofessional experience, and I regret trusting this firm with my case.

Killian was an absolute amazing firm to work with. They kept me informed and answered any questions with no problem. I definitely would recommend them every time. My go to. Thanks for your service

I want to say a big thank you to the entire team for the amazing job you did on my accident case. You guided me through every step, explained everything clearly, and made the whole process so much easier for me. I truly appreciate your patience, support, and professionalism from start to finish. Thank you for fighting for me and getting everything done the right way. I'm really grateful for your hard work.

This law firm has worked tirelessly on my lawsuit. They were kind, compassionate, empathetic, and helpful throughout the entire process. I'm pretty sure I got on there nerves a few times but they remained very professional. They were able to settle at an amount that I NEVER expected! I am very grateful and recommend them to anyone who is need of a GREAT attorney/ law firm. Huge thanks to the team. From the front desk up to the attorneys.

Absolutely Outstanding Experience! The Killian Law Group, and especially Taylor Michetti, were incredible to work with. Taylor helped me through one of the most difficult times in my life, she kept me calm, guided me every step of the way, and truly cared about my situation. Thanks to her dedication and expertise, I was able to get my case on the stet docket, something I never imagined possible. I will forever be grateful to Taylor and the entire team at Killian Law Group. They went above and beyond for me, and I will 100% recommend them to anyone who needs strong, compassionate, and effective legal representation.