Client
All I can say is, Ms. Bartlett is a rock star. I am a trademark owner who had an infringement issue (the operative word here being "had") and she guided me through the process like a ship sailing quiet seas. She was so friendly, so professional and really went above and beyond what we agreed to, and made me feel like like a very special client, indeed. That's exceptional service, people. Not only is she knowledgable, she's a joy to work with and gave me her full attention, handled the situation like a boss, and resolved the issue swiftly and to my satisfaction. I highly recommend her to anyone, and will be using her services again, no doubt.