The Law Offices of Goss & Fentress

This lawyer is a horrible disability lawyer they have done nothing in my case to move it forward. I have reached out for them to do something and nothing. Social security has reached out to me multiple times because they can never reach them. I feel like I'm doing all the work myself and if that's the case I need to represent myself. I don't recommend them to anybody, because if they can do this to me imagine what they do to the rest of the clients they have.

From the beginning, They did not seem genuinely interested or caring in my case. Unlike other firms, This place did not care to hear info on every specialist I see, or a complete list of medications and phone numbers. Then, when I received an important letter from disability, I scanned it to them and waited two weeks hearing nothing from them. I called the firm, and apparently someone had just straight up quit and I must have fallen through the cracks. Who knows how long it would have been, if they would have ever even gotten back to me at all. Completely unprofessional. I am switching back to a different firm. When I called to withdraw representation, again, they were unprofessional. We were about to get off the phone, but I had one more question, and lady said "Thanks!" (sarcastically) and HUNG UP ON ME! I called her back and she claims she just hit the wrong button. But you wouldn't say "thanks" in that matter if you were about to continue the conversation. It sounds like an office with a lot of issues, and now this poor lady has to carry the burden of the cases the lady who quit was handling. Be warned!

They handle SSA cases, I can't speak on how well they represent people who are doing SSA case because I just called them, I have never been to the office. They were polite and helpful on the phone but that's all I know of them.

They don't get any stars from me, but the system MADE ME CHOOSE... Vicki the Manager decided to drop my appeals case a month before it was heard. How professional? Never use these people. They don't return phone calls, when you do call them in Virginia Beach, their rude and cocky over the phone. A very emotional and not so 'happy' team. I'm just saying, I just started writing. A brand is built on your clients, REMEMBER THAT!!!!

Worst law firm ever! My original lawyer left the firm & I was NEVER notified. I only spoke to my new lawyer a few days before my hearing. When I would call I had to speak with Cory, who was always short, snippy & entirely too much attitude. When I refused to deal with him any longer I was given over to his boss, vicki. Who didn't care at all about the way he treated clients. She even seemed offended I had a problem with him. Afterwards my calls were not answered or even returned, BY vicki. I only spoke with my lawyer, the 2nd one, once on the phone & once at my hearing. My case has been with them for about 2 years. THIS FIRM TRULY DOES NOT CARE ABOUT THEIR CLIENTS.