Wais, Vogelstein, Forman, Koch & Norman, LLC

"After reaching out to Super Lawyer Chris Norman, expected professionalism and direct communication. Instead, the firm's receptionist/paralegal took my information and immediately tried to hand me off to another lawyer. When I declined, I was told Chris Norman would get back to me -- he never did. If you are a regular hard-working person like me, don't waste your time. This firm may have awards on the wall, but they clearly don't value everyday clients looking for justice."*

My wife and I used this Law firm for a wrongful death case. Our Attorney was Chris Norman and his Paralegal is Sharon Mcneely. We have nothing but good things to say about them. Chris was very nice, kind, empathetic and sympathetic to us. He explained what would happen every step of the way. He was always available to talk or answer our questions. He was always there for us. He was concerned about getting us the very best results for us and our late son. We are very grateful for Chris. He led and helped guide us every step of the way, constantly giving advice and recommendations. We always were absolutely confident in him and his years of experience with cases like ours. With that said Chris left all the decisions up to us. We are extremely pleased with Chris's representation and the outcome of our case. We couldn't have found a better person and Lawyer to represent us and our son. We recommend their Firm very highly.

I recommend this firm to everyone. Although this was a tragedy that bought us here the staff treated us like we were family. They made us feel safe, seen and heard. I told our story and they did the rest. The staff was always polite and patient. The paralegal Liz who did much of the prep work did an amazing job. She frequently kept us updated on where we were at in the process as well as what the next steps would be ahead of time so that we were always ready. I am forever grateful for all of their hard work and dedication. Everyone is highly skilled and knowledgeable.

This firm and their attentiveness to details, care and compassion for their clients is exemplary and appreciated! They were able to ease my concerns, and make the process understandable while setting realistic expectations for a positive outcome. Jermaine Haughton took his time, always being patient and genuine, as well as responsive and laying out each and every option, while providing his expert legal advise to help me make the best decision for my case. I felt at ease, and informed each step of the way. I can't thank the entire firm, Jermaine and his team for all their hard work! 10/10 I highly recommend them for all your needs!

The ultimate definition of customer service comes to mind when we consider the professionalism and consideration to details throughout our entire case. We would often question the process and would receive such personal updates on a consistent basis which made us feel like we were the only case within the law firm. We would tell ourselves that we couldn't imagine getting this type of treatment from any other firm. Jermaine's ability to communicate such medical complexities is unmatched and his determination and consistency during depositions was unwavering. Additionally, his paralegal Liz provided us with such a calming presence that ultimately felt like we had known her for years. Finally, experience and wisdom is what separates the good law firms from the great ones. The Boone's family experience felt superior from the beginning until the end. Thank You Again, Appreciate Your Commitment To Stellar Customer Service Boone Family!