Client
I don't know where to begin how horrendous it was going here. I helped my partner file through her. We organized all of his documents well and gave them to her in a timely manner (two days upon request), treated her with the utmost respect, and only asked for communication at the progression of his bankruptcy case. She informed us that she would tell him to go to court in a week, and the bankruptcy would be filed in a months. We called on FIVE different occasions trying to get an update on what we should be doing, how the case was coming, etc. To each of our phone calls she said she would look into it and get back with us; she never did. On top of that, every time we called she had no idea who he was. Finally, after two months of NO COMMUNICATION we decide to pull out. When we went to her office she said okay, had no clue who we were, and could not find his file anywhere. We left expecting a call from her which never came. With my frustration I finally called and acknowledged that she did absolutely nothing for us, including going to court. So ultimately, we paid her $850 for nothing and bad service. I spoke to her, extraordinarily patient, to which she started getting extremely hateful and I asked if a partial refund would be available and she hung up. I emailed her, mailed her, and called and she just stopped responding. All I know to do now is make everyone else aware how painful it was going to her. We went in there as polite and professional as possible only to receive the opposite treatment from her, money out of our pockets (I mean, we were going bankrupt so we obviously didn't have much), and terrible service. Do yourself a favor and don't make the mistake of going here like we did!