Client
I got a legal notice from this law office and for a lay person the notice had no meaning to me. I tried to call one day all the numbers and they all rang continuously with an answer and no way to leave a message. I email them about the notice no reply. I finally called a next day and got though to someone who explained to me what the notice meant. If they have include a cover letter with explanation it would be so much easier. I almost had to pay money for a lawyer to explain what the notice was saying.