★
If you have time and money to waste, this may be the firm for you. Initially, everything appears professional--until payment is made. After receiving your funds, it may take three to five months just to file your case. When they finally do, it may be filed in the wrong court or jurisdiction, causing further delays of several months to correct the error.
Communication is poor. Your case may be handed off to other representatives with little to no context, leaving you effectively back at square one. At that point, you're left feeling ignored and unsupported.
If this is your only option, I would strongly recommend considering handling the matter yourself. I sincerely hope not everyone at the firm operates this way, but if you are assigned the same representative I was, I genuinely wish you the patience to navigate their unprofessional conduct
★
Subject: WARNING - Avoid Nigel Jones & Company at All Costs!
I am writing to warn others about my nightmarish experience with Nigel Jones & Company. This firm's unethical practices, poor communication, and lack of accountability make them unfit for legal representation.
They asked me to pay 100,000 JMD as a retainer after paying $12,000 consultation fee. After paying this, Jovell Barrett sent one email with misspelt words and I immediately knew they do not take pride in their work. I reached out to Jovell Barrett to let him know about the mistake and we immediately couldnt get access to him as we did before we paid. My assistant help going to his office but would keep getting the run around that he was on lunch, out of the country or in court. I then decided to cancel this contract and asked for a refund. Despite numerous attempts on my part to request termination of our contract since December 29th, there has been a notable absence of progress or acknowledgment from their end. Instead, most of our interactions, whether through calls or emails, have revolved around my repeated inquiries regarding contract termination and the refund of the retainer fee.
As if their incompetence wasn't enough, attempting to communicate with Nigel Jones & Company was an exercise in frustration. They ignored my calls and emails, showing a blatant disregard for my concerns and requests for contract termination.
Furthermore, when I escalated the matter to the office manager, expecting some semblance of professionalism, I was sorely disappointed. Instead of addressing my grievances, they too engaged in the same evasive tactics, leaving me feeling helpless and infuriated.
To add insult to injury, Nigel Jones & Company decided that for sending the email and reaching out to cancel the contract, it would cost $100,000 JMD, which is my entire retainer, plus I owe them $13,914 JMD. This exploitative behavior is unconscionable and further demonstrates their lack of integrity and respect for their clients.
Imagine that - you have a problem, you pay them to help you, and they create another problem! It's absolutely disgusting!
In response to this gross mistreatment, I am taking to every and all social media platforms to warn others about how horrible this company is. I will not rest until I receive a refund of my money and justice is served.
In conclusion, Nigel Jones & Company is not only incompetent, deceptive, exploitative, and disgusting but also unworthy of any trust or respect. They lack the expertise, transparency, and professionalism one would expect from a reputable legal firm. I implore anyone in need of legal services to steer clear of Nigel Jones & Company and seek assistance elsewhere.
★
DO NOT WASTE YOUR TIME AND HARD EARNED MONEY WITH THIS LAW FIRM. THEY ARE UNPROFESSIONAL, RUDE AND HAVE ZERO ETHICS. WASTE OF TIME AND MONEY. I DONT KNOW IF THEY THINK ONE TIME BUSINESS CAN MAKE THEM MONEY. YOU NEED TO TREAT YOUR CLIENTS WELL, SO THAT THEY RETURN AND TELL OTHERS ABOUT YOU ALSO. YOU CANT WIN EVERY CADE. BUT THE LEAST YOU CAN DO IS BE PROFESSIONAL, DO WHAT YOU SAY YOU ARE GOING TO DO AND FOLLOW THROUGH. KEEP THE CLIENTS UP TO DATE AND INFORMED. MANKE THEM FEEL LIKE YOU CARE WETHER THEY SPEND 100000 OR A MILLION. DONT DESCRIMINATE. YOU NEVER KNOW WHO YOU ARE DEALING WITH HORRIBLE PLACE. FROM THE LAWYERS DOWN TO THE RECEPTIONIST NONE OF THEM ARE ANY BETTER. TERRIBLE TERRIBLE!!!
★
The absolute worst. I have had a case pending for almost 2 years now and have gone through 4 lawyers who just get up and leave this firm without notice. No updates, no returned calls, always unavailable, I had to terminate my contract and lose the money I paid because their service is horrendous and unprofessional. 2 years and money wasted and nothing was done.
