Client
The attorneys may be good but the front desk personnel is horrible. Very rude and disrespectful. No etiquette whatsoever. There are two office personnel who have the nastiest attitudes ever. If this law office wants to continue to thrive, get rid of those who are answering your phones and sitting at the front desk. They are bad for business! I have a Psych degree and very well educated. I called to ask a simple question in reference to the protocol of how the consultation is done after payment, and was completely overtalked to the point where I was given information that I didn't request. This young lady was very condescending and rude. It's very sad that customer service has completely gone down the tubes.