Diamond & Diamond

Knows how to send out a letter stating how you owe them money but doesn't know how to answer a phone call. No direction in the letter. Would give zero stars if I could. Update they answered my call today, the receptionist was extremely rude and snappy. I'm extremely distraught about this bill and she was less than compassionate. I even offered to go without food to pay them and she declined. I don't feel comfortable giving my private information (like my insurance/health info) to people who treat humans like a dollar sign.

Scammers. I got a letter from them today for a bill I paid in cash at the time of service. I'm not even remotely about to call or write them a letter, I'll just call the medical office that I supposedly owe and show my receipt.

Please fire whoever your assistant is because why are you being rude at 9:30 am. The day just started ma'am

First made contact with about false medical bill owed for my son. Jo ( some lady that claims to be a supervisor (when i asked to speak to one) was disrespectful,rude and tried to bully me. Didn't listen to anything I said. Eventually said she didn't have to listen to me and my threats,when all i said was we have insurance and they was notified of this. She hung up on me.

Their letters give no direction on how to pay, and when you call and ask they are super rude!! Not friendly at all!!