Pro Legal Care LLC

I have had Attorney Townsend and his staff represent me on multiple occasions. He is by far the best attorney I have ever worked with. There are no secrets, everything from what is going to happen, to what happened is covered. Billing is extremely meticulous and has helped me on more than one occasion. I know that I am not through and will not hesitate to reach out to Attorney Townsend and his team. Simply the best.

I would give them a million stars!!! We live in Arizona and they helped us with an out of state custody issue of an infant, my grand daughter. They went above and beyond to help us get her back to Arizona. Zach is such a professional and took our calls early in the morning and late in the evening. I couldn't say enough about his legal professionalism. Thank you!!! God Bless your firm. Barbara Andersen

Was in a position over the weekend to assist my Partner with speaking to an attorney about her "in flight" divorce. Received a referral from an attorney friend for a lawyer at this firm (Zachary Townsend). Reviews were just OK, but I trusted the referral. Reached out via email over the weekend asking to setup a consultation (my partner was working over the weekend). On the Pro side, someone from the office left me a voicemail on Sunday touching base and asking me to call back on Monday AM. On Monday AM I called, thanked the person for reaching out on a Sunday. She asked what the consultation was about, and I shared that it was a divorce that is about a year into the process. We made an appointment for several days in the future. I was asked to fill out an "intake sheet" and paid for the consultation in advance. This is where things got bizarre. I completed the intake form right after the call. Added my Partners info (name, phone, address, etc) and case number. Submitted. Within minutes I get a VERY upset call from the office. I'm asked why I "misrepresented" that this was MY divorce and why my Partner didn't setup this consultation herself. I was trying to help my Partner. And I figured discussing her case with the attorney is what happens in the consultation, NOT on the phone with an office staffer. I calmly explained that there was nothing fishy going on here, and handed the phone to my Partner, who was sitting nearby. The office person continued to complain about our "sketchy" behavior, and told my Partner that "if I keep this consultation under NO circumstances can THAT MAN be on the phone, nor can you discuss your case with him". My Partner said "What are you talking about - he's with me through this process". Bam - office staff cancelled consultation, refunded my payment, and let me know that they had cancelled everything due to "misrepresentation". Mind you - we literally spoke on the phone for 60 secs total. Very strange - just be aware that this is the kind of bizarre, accusatory treatment you will likely receive if you choose to work with this firm. Feels like I dodged a bullet, especially in light of the other reviews. And yes, I did call the staff member disturbed, as her behavior was unhinged both to me and my Partner separately. Never realized setting up a call appt for a Partner was going to set your staff off so badly. Very unprofessional and others should understand what they are going to have to deal with if they reach out to you.

Mr. Townsend is a professional, knowledgeable and a very thorough lawyer!! He ensured my case was well taken care of!! Tristan did an amazing job as well. Highly recommend!!

I cannot recommend Pro Legal Care highly enough. I was dealing with an exceptionally complex case involving a high-profile malignant narcissist who weaponized the legal system to inflict prolonged and costly abuse. The tactics were relentless--forum shopping, judge shopping, endless filings, perjury, and false police reports--all designed to drag litigation out indefinitely and make it as painful and invasive as possible. I knew nothing about the Rockford courts--I don't even live in Illinois. When it seemed like there was no end in sight to litigation, I switched attorneys and retained Pro Legal Care. From the start, their entire team was efficient, professional, and incredibly supportive. Zach took on my case with a level of preparedness, legal knowledge, and strategic precision that immediately inspired confidence. He worked tirelessly, navigating every legal obstacle with skill and foresight, and ultimately secured the outcome we wanted. I truly cannot thank him enough. I half jokingly mentioned to Zach that I planned to leave him an excellent review, but I had a bit of hesitation. I'd feel terrible if my review attracted others dealing with similarly nightmarish litigation. Zach's response was telling: He welcomes challenging and complex cases because he knows the people in them need real help. That kind of dedication is rare. If you need a lawyer who is strategic, relentless, and unshakably committed to securing the best possible outcome, Zach and Pro Legal Care are the ones to call.