Client
Would not recommend using this office for your taxes. They are affordable but the lack of attention to detail is astounding. Our taxes were done wrong the first time, having us owe an extra $1400. I understand people make mistakes and they were able to fix the mistake, but not until it was my husband and I figuring out the issue, not the office. Secondly, when we went to pick up our taxes for review prior to the office filing, we were given a manila folder with our info...along with another couple's information, ALL of their tax and personal information (SSN, W2's, addresses, place of employment etc). When brought to the attention of the paralegal, she admitted to the mistake happening due to both female's having the same first name. When we requested to get all of our original paperwork we submitted returned to us, we were informed it was in the pile for shredding- with OUT the office ever getting our authorization for shredding the information or asking if we wanted it back. Our experience was not great due to their carelessness and little effort to ensure accuracy.