Client
There's no doubt they are skilled attorneys--that's why I gave two stars. However, attorney-client communication is essential in situations like this, and that's where my experience fell short. Several months after signing the retainer paperwork (seven, almost eight months later), I received a call saying only one of my children would be represented, but then received a letter dated the very same day stating that neither would be represented. When I called for clarification, I was told the attorney may have changed his mind and that I would get a call back to clear up the conflicting information. No one ever followed up. Clear and consistent communication is critical when families are depending on legal guidance, and unfortunately, I did not receive that here.