Client
Disorganized, dismissive, and unprofessional experience. I was referred to this firm hoping for strong representation and clarity through a difficult legal process. Unfortunately, what I experienced was repeated communication breakdowns, hostility when asking fair questions, and a general lack of client care. At one point in the middle of an active mediation (an already high-pressure environment) I was spoken to in a way that left me genuinely shocked. I tried to de-escalate the situation and remind my attorney that we were on the same team, but I was repeatedly interrupted and ultimately asked to switch attorneys. Throughout the course of the case, I was passed around to different attorneys without any explanation. It felt like no one had a clear grasp of the details or ownership of the case. Everyone seemed checked out and confused, and I was left repeatedly following up on basic questions just to get clarity. Things became even more confusing at the end of the case, when I was given incorrect information about the final settlement amount - something that should NEVER happen after months of waiting. It doesn't please me to share this publicly, but I feel others deserve to know: my experience was unpleasant, stressful, and mismanaged from the start.