Client
Mr. Mitchell provides great counselling, quickly grasp the depth and content of your issues and synthetizes clear and logical explanation. He is pragmatic and fair-minded. He sincerely helps you with your issues and present the most reasonable and beneficial to case approach, without having your emotions clouds the best response in seeking the best course of actions for your case. He is thorough and do extensive research before making professional recommendations! I was recently rear-ended twice within 6 months. Attorney Mitchell recommended I hire Mr. Andrew Shalna to represent me with the insurance companies . I Allege: Mr. Shalna is a very nice young man. It present himself as a "college kid" with a law license. He dresses very casual and when I visited Mr. Mitchell (in 4 occasions and around noon time) . Mr. Shalna had not reported to work by then. I question if he is familiar with the concept of first one in, last one out! I asked attorney Mitchell if Attorney Shalna was more of a pibull attorney or a golden retriever attorney. He stated "he is a pitbull!" No, Mr Shalna is NOT a pit-bull attorney but indeed a golden retriever! He did not come across as a "fervent advocate'" He represents himself as knowledgeable about Bodily Injury Claims. In fact, he has a very superficial knowledge of this subject. He business manners are inadequate. He does not return phone calls, emails or texts for several days! His administrative skills are also inadequate! I repeatedly requested to see his demand letter he sent on my behalf. I insisted and finally got a copy. It is along-winded letter poorly written. He refers to me as "Alain" and "she" and "her". He did not want to spend the money to Fedex my checks so instead he spent $1 twice. The checks took ONE MONTH to arrive. To add "insult to injury" one of his checks is defective and can not be deposited. Imagine that! I do not think I got the most out of my claims. Mostly because I perceive that I was pressured to settle with the insurance company because I guess attorney Shalna had bills to pay. And suing the insurance company would have taken another 6 months to a year and of course a bigger pay out!!!. I had no choice when he says we need to settle. The adjuster says!!! I paid attorney Shalna a lot of money to tell me what the insurance adjuster said! I you are ever involved in a collision and need an attorney I recommend you hire a famous firm. You will receive a much bigger pay out for your claim. I made a mistake but you should not do one too.