Fenderson Law Firm

Since hiring Fenderson Law Firm in October 2024 to represent me after a car accident, my experience has been incredibly frustrating due to their severe lack of communication and transparency. For the first five months, there was no communication from the firm. I even discovered records they weren't aware of until I brought them to their attention during a one-on-one conversation with an assistant. During that discussion, I specifically requested an in-person meeting with Mr. Fenderson. The assistant scheduled it for June 30th and assured me she'd confirm his presence at the Jacksonville location, as I was traveling from out of town and wanted to avoid a wasted trip. However, just two days later, a follow-up call revealed the meeting was actually scheduled for the next day, not June 30th as I was initially led to believe. This significant discrepancy caused considerable confusion and almost made me miss the appointment. When I finally managed to reach Mr. Fenderson directly, he said he'd call me back shortly. He did, but left a voicemail on an incorrect number he had on file. Despite calling the law firm over 30 times from four different numbers, I haven't been able to get through to anyone. It's been consistently difficult to get updates on my case. I frequently have to initiate contact multiple times to receive any information, and even then, the updates are often vague or incomplete. This lack of proactive communication and clear explanations has left me feeling completely in the dark and unsure about the progress of my case. Transparency is also a major concern. I've struggled to get clear answers to my questions and feel there hasn't been enough openness about the legal process or what to expect. While I understand that legal cases can take time, the consistent difficulty in obtaining information and feeling informed has been a significant source of stress. I sincerely hope the firm can improve its communication and transparency practices for both current and future clients. Fenderson Law Firm's failure to recognize that we're working with people--beyond just justice and compensation--is exactly why meaningful change isn't taking place.

There are not enough stars to really validate this law firm. I am very happy with the way that Fenderson Law firm handled my case. Definitely not an easy time in my life but Gordon and his firm helped me every step of the way. Never once did I feel like just another case they made me feel like a friend or family member. A very very big thank you to Krystal who calmed my every nerve and kept me updated through every tiny detail. She is one of a kind with a compassionate heart. Thank you very much from the bottom of my heart for taking care of me through this process. I definitely highly recommend Fenderson Law firm!!!

Mr. Fenderson consulted with me on my case. He was straightforward, took his time, and explained everything step by step. I never felt rushed; instead, I felt heard. I truly appreciate his time and expertise.

Attorney Gordon made our case less stressful from his prompt responses, to his professional representation. If you want the job done right the first time, he is your man! Krystal, his paralegal, work ethic is unmatched. She goes above & beyond to help in any way that she can! Highly recommended!!!

Attorney Fenderson was referred to me, and he came highly recommended and I am very glad that I did! Fenderson Law is one of the best lawyer in town. The office staff is very friendly and super responsive. They made me feel very comfortable in discussing my case and my situation. Trust me, I had a ton of question and he was able to address my concern. Attorney Fenderson is every knowledgeable and provided me what great legal advice. I will continue to have Attorney Fenderson on retainer for some of my legal situations. Glad to have done business with him. Everyone should hire him cause he does very well and you won't regret it.