Client
Joan was incredibly rude and dismissive. My mother and I called to inquire about setting up a trust. Joan interrupted and spoke over me consistently and when I asked to clarify if the trust would be a revokable living trust she responded that she needed to go because she did not have time to answer any questions and had other calls to make. We had been on the phone for approximately five minutes. Her attitude was shocking. I asked if there was someone else that I could speak with and she refused to give me another persons name to talk too. Unbelievable how rude she was.