Head Moss Fulton & Griffin, PA

The funds for our new home were being drawn from a personal investment account which requires multiple layers of verification. Because we wanted to be certain of a timely transfer, we asked repeatedly over the course of two full business days for the numbers for wiring the money for our closing. We were told that we would receive everything the first day, but Bridgett simply refused to provide us with the information. She managed to take the time write a detailed email explaining why she was unable to complete a simple task, and seemed oblivious to the fact that clients have no interest in hearing someone complain about their workload. She also dodged a question about a previously undisclosed fee. When we were finally provided with the wiring information it was after hours so we could not reach anyone in the closing office, as required, to obtain the last four digits of the routing number. This was the Friday evening before our closing on a Wednesday that was preceded by a bank holiday for Veterans day. We were forced into a very narrow window to complete our transaction, and spent the weekend worrying about whether there would be enough time to get the paperwork completed on our end. Had we been driving to the closing as originally planned, we would not have been able to complete the transfer of funds in time. My husband told me that if we did not like the sellers and our agent so much, he would walk away and write off the deposit as a loss. Who on earth puts obstacles in the way of taking your money? If you enjoy being angry, worried, and frustrated, and you would rather hear excuses than see results, this may be the firm for you. We believe, however, that there is enough stress involved with buying a home without having to deal with breezy incompetence.

Bridgett Brown is a rock star! we had a phenomenal experience closing on a home for my buyers in Fleming Island. Bridgett went ABOVE AND BEYOND every step of the way. She was prompt, professional, and incredibly efficient in her communication and execution. I truly can't thank her enough! Bridgett, thank you for confidently taking the reins and making the process so smooth, not just for me, but more importantly, for my customers. In this business, we each play such a vital role in shaping our clients' overall experience. Thank you for making this one a great success!

This firm handled the closing of a home we sold in Eagle Landing and did an excellent job with all the moving parts they handled for us. They also responded very quickly to any questions from both agents and the sellers. I would definitely use them for another closing.

My family and I have used this company for three closures now. They are professional, courteous, and always respond to my messages and emails ! They're a great local company who cares about their clients. We actually had to deal with some timing issues on our last closing, and Ali Grifffin made sure that we received what was promised!! She treats you like a friend. Very happy with their service !!

Head Moss did an excellent job with our recent (9May25) Home closing! They are friendly, professional, competent, responsive, diligent, and timely along with charging reasonable fees. Their facilities are tidy and fit for purpose; easy to access, park, etc. Our closing went quickly, and the questions that came up were promptly and accurately answered by the Closer. Emails during the days prior were promptly and appropriately addressed. In short, pretty much everything one expects / needs to happen in the course of conveying a property took place as required at speed. We definitely recommend and will likely again engage Head Moss for future real estate transactions.