Client
5 Bad Things about my experience hiring Kevin Connors to represent my mother's estate. 1) He said it would take a year. It took 3 years and 8 months. During this time, there was no regular communication nor was the process clear. I felt so low priority. There were no Christmas cards or anything like that. 2) I was told inaccurate information that sent me to an accountant meeting who had no idea what I was talking about. I sat there feeling completely unsupported having wasted time. 3) Failed to build trust. Bursts of emails or calls would be followed by long periods of quiet and non-response. Late fees and other costs accrued due to lack of communication. When they sent a letter to my brother, it triggered him and there was never an apology for that. 4) It was grueling and painful. Every single month I sent in the bank and check stubs for the estate account. I was told to close the account too early. It was disrespectful just to take the money out of the check to my brother instead of finishing up business professionally. 5) They closed the branch close to my home without notice. The main branch looks like something out of depictions of skid row.