Muir and Gruemmer A.P.C

This office did complete my QRDO, but the process was frustrating. When I asked questions, I was often met with rudeness instead of clear explanations. I had to remind them to include our two Vanguard accounts, which were already on my intake sheet. At one point, Sarah even tried to charge me extra for those accounts and implied it was my mistake -- but after I pushed back, they did not end up charging me more. I also asked how the interest percentages were calculated, but she could not explain it. In fact, none of my questions were answered clearly by this office. I only made sense of the QRDO by using AI tools, which explained everything in detail -- including that the percentages followed the market rate at the time based on my portfolio. It's unfortunate when a client has to rely on outside tools to understand their own legal order. While the order was finalized, the lack of professionalism and support made an already stressful process harder than it needed to be. This QRDO attorney was chosen by my divorce attorney -- I had no say. If possible, spouses may want to work out a pension division agreement on their own to avoid the extra expense and stress of going through a QRDO attorney. The only positive part of my experience was that the two attorneys were courteous. But as others have noted, Sarah can take a month to reply, is often rude on the phone, and seemed very annoyed whenever I had questions about the draft.

Mr. Muir and the Staff, especially, Sarah and Chris have provided me with very helpful and professional services to my case, making a very trying time in my Life as supportive and compassionate as they could. Always taking my calls and listening to me ramble and complain but always taking care of my concerns. I always chuckle when I receive a letter from Sarah with Her cute messages like "When you stop believing in Santa you get Socks!" Thanks to the whole staff for being so supportive and kind Bernard B.

This office is extremely unprofessional. You are not allowed to call them and they will not call you. You can only email and they don't respond for several days. If you have more questions, they threaten to bill you additional fees or cancel your file. I can't recommend enough how important it is to find a different attorney for your QDRO.

Extremely Disappointed! I have been a client since 2022 and just finalized the paperwork and still no distribution. The QDRO that was submitted to the courts and the retirement company's were submitted with errors. First and the most obvious disappointment was due to poor attention to detail and very poor communication and customer service from Sarah B. And Katie G. Unfortunately, I had to stay on top of this case. Mr. Muir had to get involved after I requested a closer look. After this closer look, I was entitled to more money due to errors from both Katie and Sarah's calculations. Other disappointments occurred such as being ignored when I mentioned in an email only one QDRO judgment was submitted to the courts when we had two plans to distribute; this caused even more delays. I truly feel that so many errors could have been avoided. While Mr. Muir is very knowledgeable and professional, due to his overall staff and associates, I would recommend another firm since he doesn't handle the case personally- only the initial consultation.

The QDRO submitted to mine and my ex's retirement company was submitted with errors. First and the most obvious poor attention to detail was our addresses were reversed and now it has been rejected due to another error. For as much as we paid, I would expect perfection. We have been going through this since October of 2016. Find another lawyer. I wish I had. If I could give zero stars, I would.