Client
I recently helped my mother look for legal representation regarding a landlord dispute. She contacted Estelle & Kennedy and spoke with an attorney, Deloris Lopez. Since my mother is older and sometimes gets overwhelmed or emotional in these types of conversations, I usually step in to support her so she doesn't feel taken advantage of. My plan was to cover the costs and participate in the consultation, as I normally speak with a few attorneys before hiring one. When my mother asked to include me on the call, she was told that I could not be added, and that if I wanted to speak separately it would require a $400 consultation fee. To me, this felt more like a money grab than a reasonable policy, especially since I was the one offering to hire and pay for the attorney. In my experience working with other attorneys, I haven't run into this type of restriction before. I also followed up directly by phone but did not get the clarity I was hoping for. Because of this, I decided not to move forward with the firm. This was just my personal experience, and others may have different ones. For me, it raised concerns about fit and communication style, and I chose to look elsewhere for representation. This might explain their bad reviews.