Client
I wanted to bring to your attention a concern regarding the service at your office, specifically regarding the secretary, Maritsa. The level of service provided by her is below satisfactory. It is challenging to reach someone in the office, and when phone calls are finally answered, there is often a noticeable negative attitude. I believe that Maritsa's behavior and attitude may deter potential clients who were considering hiring Mark Thiel and his law office. It is important to address this matter promptly to avoid losing potential new clients.