Coughlan & Vinel, LLP

It's hard to find the right words to express how deeply thankful I am for Ben, Kacie, and Maria. What they did for me -- not just legally, but personally -- is something I'll carry with me for the rest of my life. When I first reached out to them, I was in a place of confusion, fear, and emotional exhaustion. I didn't know where to turn or how to move forward. But from the very first conversation, Ben and Kacie gave me something I hadn't felt in a long time: hope. Ben's calm strength and knowledge made me feel safe in a process that could have otherwise been overwhelming. His dedication and care went beyond what I ever expected from an attorney. Kacie, with her warmth, compassion, and fierce advocacy, was a constant light through it all. She had an incredible way of making even the hardest moments feel manageable -- always listening, always showing up, and always making me feel like I mattered. Maria, working steadily behind the scenes, brought comfort in her own way. She was kind, thoughtful, and always there to help with the details that often go unnoticed -- but are so essential. She helped keep everything moving, kept us organized, and did it all with quiet support and grace that I appreciated more than she probably knows. This team didn't just guide me through a difficult legal matter -- they helped me reclaim my strength. They helped me heal. They reminded me that I wasn't alone, and they gave me the tools -- both legal and emotional -- to start rebuilding. They have changed my life in the most profound way. What they gave me was far more than legal representation; they gave me a chance at closure, clarity, and peace. I will always consider Ben and Kacie not just my attorneys, but lifelong friends. If you are going through something painful and feel lost, I can say with complete honesty: reach out to this team. They will fight for you, stand beside you, and guide you toward the closure you're looking for. I couldn't be more grateful -- and I couldn't recommend them more highly. Thank you, from the bottom of my heart.

I am incredibly grateful to have been represented by Kacie and co-counsel this past year. When I was struck by a car while in a crosswalk during a visit to San Diego, I didn't know where to go for legal support. I lived out of state, was recovering from surgery and a serious orthopedic injury, needed to take care of family matters, and had never dealt with an automobile personal injury matter before. From the start, Kacie was committed to pursuing justice for my injury and was always there with care and compassion to help me through recovery. I can't imagine navigating the insurance, legal and medical claim environment alone in a situation like this. I know that Kacie and co-counsel's persistence and thorough presentation of the case to the insurance companies clarified the incident to gain compensation for my injuries. Thank you, Kacie, for your guidance, professionalism, care and support!

When my teenaged son became the victim of a vicious hit-and-run attack, we were busy dealing with the medical and criminal aftermath. But we also needed help on the civil side to get some financial relief. Ben was highly recommended by a dear friend as the best in this field, and we were lucky to have him on our side. He immediately came to visit us in person and explained the whole process. Over time, there were several unexpected twists and turns in the case involving out-of-network medical costs, the attacker's auto insurance, and our own insurance. Ben patiently explained the implications of all of this as it unfolded and made sure that we were clear on everything. He handled the day to day details so we could focus on my son's recovery, but always kept us informed. He made himself available by text, phone, and email at all hours. Ben's advice, patience, negotiation skills, and support through all of the twists and turns have been invaluable. I am glad to say that we were able to arrive at a meaningful settlement that gives my son resources for his future. Our family is also grateful for heart and commitment throughout the process - thank you from the bottom of our hearts! If you are looking for excellent personal injury attorneys, look no further - highly recommended without any reservations!

I was rear ended while driving on the freeway and it changed my life! I was so lost and confused and didn't know what to do. Thanks to Ben and Kacie my case is now over and I can take another step towards starting my new life. Ben and Kacie were very patient with me (I'm a stress ball) so I was always worrying about the "what if" or "have we heard anything from the other side" CONSTANTLY!! Not once did they make me feel as if I was bugging or asking dumb questions. They made sure I understood any of my concerns and even gave me peace of mind. At times it even felt as if Kacie was my therapist!! Of course with everything I had going on life kept throwing obstacles in my path to add to my already bad situation. Kacie Vinel always heard me out, giving me advice that always made me feel I was being taken care of and in good hands. Ben Coughlan was also awesome! He always made me feel comfortable and made sure I clearly understood what was going on. I really felt as if I was being helped in this horrible situation of mine by a friend and not just some man in a suit. I will always be grateful for everything Ben and Kacie did for me.

I was introduced to Kacie at Coughlin & Vinel, following a "slip and fall" accident that impacted my lifelong passion for playing the piano. I was immediately struck by Kacie's compassion, sincerity and engaging personality. As she listened to my story, she validated what I had lost. Throughout the process, she provided direction, oversight and a simplified path for me to follow, helping me to know what to expect as the process unfolded. Until the issue was resolved, she continued to provide supportive, efficient and thorough advice. Under her leadership, we achieved a satisfactory outcome. Thank you Kacie! I also appreciated Maria, the paralegal who assisted me along the way and was also a delight to work with.